Sr. Consumer Bank Analytics Specialist

Location: Cincinnati
Posted on: November 20, 2024

Job Description:

GENERAL FUNCTION: Partners with senior management to identify, prioritize, track and execute strategic initiatives. Responsible for developing reporting, analytics, metrics and key performance indicators while also providing in-depth analysisandrecommendations for improving/enhancing center performance. Will also be responsible for capacity planning and partnership with the various business units to insure service level agreements (SLAs) are either met or exceeded.

SUPERVISORY RESPONSIBILITIES: Provides guidance to less experienced staff, but no direct supervisory responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

. Successfully execute reporting and analytics. Analyzes data and makes proactive recommendations/ solutions to drive and enhance department performance.

. Document, evaluate and improve design of reports and processes to ensure that analytical tools evolve as business changes.

. Develops trend analyses and other quantitative reports to determine business trends.

. Partners with leaders to further analyze data and develop recommendations for improvement.

. Understands and leads peers in the identification of key business factors (both internal and external) that impact the business.

o Maintain an up-to-date knowledge base to keep current on existing and emerging issues; apply this knowledge to assist business managers in growing their business.

o Develop recommendations and action plans to support growth and eliminate or mitigate observed risks.

. Business Intelligence (e.g., key performance indicators, executive dashboards, reporting).

. Creates capacity planning models in partnership with each business unit. Adjusts model based on business needs and provides recommendations and solutions (i.e. load balancing) to drive business performance.

. Establish, foster, and maintain working relationships with other Consumer teams as well as support groups throughout the Bank. Ensures that these groups properly prioritize initiatives.

. Provides training and guidance to less experienced analysts

. Develop analytical models to identify patterns in data.

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