Senior Trust Officer

Location: Columbus
Posted on: November 20, 2024

Job Description:

GENERAL FUNCTION:

.Serve as relationship manager and fiduciary advisor for clients with more than $1,000,000 in investable assets and support a book of accounts having an asset base of at least $200,000,000*.

.On behalf of Fifth Third Bank as Trustee, Agent or Custodian, understand and administer complex fiduciary accounts in accordance with the terms of their governing documents. A typical client may have several of thefollowing:multigenerationaltrusts,multiple residences, complex gifting requirements, challenging family dynamics, litigation concerns, interaction with multiple co-trustees as well as family and professional advisors, closely-held business interests,multi-layeredstockoptions,significant retirement assets, charitable trusts or a private foundation.

. In the Fifth Third Private Bank service model, it is typically the Trust Officer, who is the client''s Relationship Manager. Thus, the Senior Trust Officer is responsible for coordinating services, building relationships with clientsandtheirchildren,and functioning as the clients'' trusted advisor.

DUTIES AND RESPONSIBILITIES:

.Client Service

Serve as the clients'' Relationship Manager and trusted advisor by developing a close, personal relationship with the clients and their families, anticipating clients'' wealth planning and Private Bank service needs and coordinatinginternalandexternaladvisors to meet those needs.

Coordinate fiduciary and administrative services for approximately 100 client relationships

Administer multigenerational trusts, often with discretionary income and principal payments distributed among multiple family members while managing financial risk

Execute the terms of any estate plan or documents in which Fifth Third Private Bank serves as Trustee, Executor, Personal Representative, Guardian or Agent for Fiduciary, often exercising broad discretion for beneficiaries with competing interests

Actively participate with the Private Bank client service team to develop, interpret, communicate and facilitate complex estate planning matters as part of the advice-based solutions presented to the clients

Retain client base by working with the client service team to deliver the highest service and client contact standards

As the primary fiduciary contact, resolve client issues

Challenge and collaborate with client to articulate and achieve goals

Collaborate with the client''s advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan

.Account Administration

Complete annual administrative account reviews

Ensure all internal compliance and proper documentation requirements are met, consistent with internal fiduciary policies and procedures regarding new business and asset acceptances, discretionary actions, and all other bankpolicies,proceduresandguidelines

Work closely with Trust Tax Accountants to ensure proper tax reporting

.Sales

Achieve annual sales between $250,000* and $1MM*and annual recurring fee revenue of approximately $2,000,000*

Prospect for clients by sourcing and building a pipeline of opportunities

Solicit and receive referrals from clients, internal business partners and Centers of Influence (COIs)

Identify opportunities and partner with the WMAs, internal business partners and COIs in the sales process to maximize new business opportunities

Actively participate in the Life360 Process to identify and provide appropriate products, services, and cross-selling opportunities

Acquire additional assets (account additions) from existing clients

Demonstrate highly developed client contact and relationship management skills, including the development of targeted business plans

Utilize and ensure prospect/client information is appropriately entered, updated, and managed in the CRM tracking system

.Supervisory Responsibilities

Provide guidance regarding client servi

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