Customer Service Senior Representative
Company: VirtualVocations
Location: Columbus
Posted on: January 27, 2025
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Job Description:
A company is looking for a Senior Representative, Customer
Service.
Key Responsibilities
Manage customer contacts and order details using a case management
system
Track, resolve, and escalate orders or cases while maintaining
service excellence standards
Communicate order statuses, product availability, and resolve
complex issues
Required Qualifications
High School Diploma or equivalent
4 years of related experience
Experience with ERP software (e.g., JDE)
Keywords: VirtualVocations, Middletown , Customer Service Senior Representative, Hospitality & Tourism , Columbus, Ohio
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