Area Sales Manager (Bilingual Preferred)
Company: Warsaw Federal Savings & Loan Association
Location: Cincinnati
Posted on: October 23, 2024
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Job Description:
Description: The Area Sales Manager manages regional loan
production offices and originates one-to-four family residential
mortgage loans.Requirements:Duties and Responsibilities:1. Adds
value as a key member of management; understands the business,
financials, industry, customers and strategy.2. Supervises
employees, provides direction, coaches, trains and develops, and
manages performance to company goals and expectations.3. Develops
departmental goals and strategies for approval which support
production goals for the loan production office; reviews and
analyzes the effectiveness of the programs and recommends changes
as needed.4. Understands the lending division's procedures for
processing, underwriting, and escrowing mortgage loans and ensures
assigned staff responds to other staff's inquiries regarding loan
applications; troubleshoots situations within residential
lending.5. Ensures that loan solicitations and decisions are within
established standards appropriate to the loan type; monitors
origination activity for compliance and assures appropriate records
are maintained; ensures lending compliance with all origination
procedures including bank and/or regulatory procedures, policies,
and/or requirements; follows existing lending procedures and makes
suggestions for improvements to procedures.6. Engages in sales
efforts at the customer's home or place of business and away from
the bank's place of business or any office maintained for Sales
Team Manager business purposes. 7. Originates one-to-four family
residential loans; interviews loan applicants and analyzes
customers' financial status and earnings to determine most
appropriate mortgage loan program; makes preliminary determination
of applicant's credit worthiness and has authority to issue
prequalification statement of borrowers' eligibility.8. Responds to
customer/contact inquiries regarding the association's loan
products and customer's applications.9. Provides advice and service
to loan applicants requesting mortgage loan information.10.
Coordinates interim and long-term financing for new construction
projects of one-to-four family residences working with appropriate
company lenders/managers.11. Promotes the bank's Community
Reinvestment Act loan program to real estate agents in
low-to-moderate income neighborhoods.12. Projects a positive image
of the bank and makes sales contacts by participating in community
activities, organizations, and business-related functions.13.
Cross-sells and keeps up-to-date on the association's entire
product line including both lending and savings products.14. Knows,
understands and complies with current fair lending laws and bank
policies and procedures; addresses same at all times.15. Manages
service providers and vendors effectively; structures relationships
with service providers in a strategic manner; sets expectations;
develops performance metrics; measures vendor performance, provides
feedback and holds accountable.16. Other duties as required.
Skills and Qualifications:1. High School Diploma or equivalent is
required; Bachelor's degree is preferred.2. Certification: NMLS is
required.3. Years of experience: 10 to 15 years is required.4.
Years of experience supervising: 7 to 10 years is required.5.
Experience in mortgage lending is required.6. Experience with
lending laws, regulations, and guidelines is required.7. Experience
in customer service is required.8. Experience in sales is
required.9. Experience in finance services or banking is
preferred.10. Bilingual preferred.11. Proficiency in MS Office
[Outlook, Excel, Word] or similar software is required. Encompass,
Cleartouch, OnBase, various government and investor software/web
portals is preferred. CRM software is preferred.
Necessary competencies:1. Adaptability2. Communication skills3.
Customer service4. Interpersonal skills5. Job knowledge6.
Judgment7. Leadership8. Planning and organization9. Staff
development
Physical Environment - While performing the duties of this job, the
employee is regularly required to lift, walk, stand, sit, bend,
reach with hands and arms, climb, push/pull, use hands, and see,
hear and speak. - The employee must occasionally lift and/or move
up to 25 pounds. - The noise level in the work environment is
usually quiet to moderate. - This position is performed in an
office setting, five days a week with typical work hours being
8.30a through 5.15p.
PIbcc3d01831d2-37248-32615263
Keywords: Warsaw Federal Savings & Loan Association, Middletown , Area Sales Manager (Bilingual Preferred), Hospitality & Tourism , Cincinnati, Ohio
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