Executive Director

Company: Bedrock Management Services
Location: Dayton
Posted on: April 13, 2025

Job Description:

Position Summary: Supervises the overall day to day operation of the property to ensure the highest quality operation in accordance with Spring Hills, LLC standards and resident satisfaction. This position is responsible to supervise all property staff and reports to the Regional Executive Director or Vice President of Operations.Essential Functions:

• On site executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
• Manage community budget and analyze financial statements, maintains budget accountability, anticipates and minimizes negative budget variances and deficits.
• Provide daily hands-on leadership in setting and executing sales goals and initiatives based on the company's sales program.
• Oversee the recruiting, hiring, training, coaching, disciplining, and terminating of community associates in accordance with Spring Hills' Human Resources Policy. Directly recruit, hire, train, and discipline managerial personnel.
• Maintains all local, state, and federal licenses.
• Ensure HR Policies and Procedures are followed.
• Ensure competency levels are met and effectively executed by personnel.
• Ensures that the building, grounds, and property are maintained at the highest standard of excellence through preventative maintenance systems and programs.
• Plan, organize, implement, evaluate, and direct the communities programs and activities in accordance with company standards and State guidelines.
• Ensure applicable guidelines are followed by associates, residents, visitors, and the general public.
• Ensure that resident's rights are well established and maintained at all times.
• Review resident and associate complaints and grievances and make written reports of action taken. Discuss such actions with appropriate parties.
• Maintain written policies and procedures and professional standards of practice that govern the operation of the community.
• Consult with Department Heads concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
• Participate in State and company surveys of the community, communicate results to staff and develop plan of corrections.
• Maintain a strong liaison with families and residents.
• Complete required operations reports in a timely manner.
• Initiate and review resident contracts.
• Leads the community's strategic planning initiative to establish goals and objectives in response to corporate goals.
• Ensure that adequate number of appropriately trained licensed professional, and non-licensed personnel are on duty at all times to meet the needs of the residents.
• Maintain and ensure professional working relationship with community's top 10 referral source, in order to maintain the influx of inquiries.
• Maintain current competitive analysis for utilization when developing budgets and to maintain competitive edge.
• Lead staff meetings to ensure that appropriate information sharing is provided on a continuous basis.
• Conduct operation meetings with Department Heads on a regular basis.
• Maintain a cohesive team environment among departments.
• Ensure that all personnel who have access to protected health information receive appropriate and timely training of the community's policies and procedures governing the management and control of such information.
• Review accident/incident reports (e.g., falls, injuries of an unknown source, abuse, etc.). Monitor to determine the effectiveness of the community's risk management program.Non-Essential Functions:
• Participate in the Manager On Duty program.
• Serve on various committees throughout the company.
• Establish proper reporting protocol is established in your absence.
• Maintain professional licensing requirements.
• Maintain a good public relations image throughout the community-at-large.
• Attend all required training, in-service, and staff meetings.
• Assist in establishing and implementing a Resident/Group Council.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the community and residents.
• Attend and participate in workshops, seminars, etc., to keep abreast of current data affecting senior living facilities, as well as to maintain a professional status.
• Review and suggest revisions to community policy and procedures.
• Maintain a positive and professional demeanor toward residents, visitors, families, professionals, and co-workers.
• Perform other duties as assigned.Skills:
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Time Management - Managing one's own time and the time of others.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Management of Financial Resources - Determining of how money will be sent to get the work done, and accounting for these expenditures.
• Negotiation - Bringing others together and trying to reconcile differences.
• Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Social Perception - Being aware of others' reactions and understanding why they react as they do.Attributes:
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Speech Clarity - The ability to speak clearly so others can understand you.Experience And Education:
• Bachelor Degree from a 4 year College or University and 2 -3 years of related work experience; or two years college education and 5 plus years of related experience and/or training; or equivalent combination of education and experience. Valid and current State Certification/License. Training or experience in gerontology and/or hospitality is valuable.Physical Requirements:
• Standing (1/3-2/3), walking (over 1/3-2/3), using hands to finger, handle or feel (over 2/3), reach with hands and arms (over 1/3), climb and balance (under 1/3), stoop, kneel (1/2-2/3), talk or hear (1/2-2/3), taste or smell (under 1/3). Lifting up to 10 pounds (over 2/3), Up to 25 pounds (1/3-2/3); Up to 50 pounds (under 1/3).We are an equal opportunity employer and we are committed to a work environment that promotes diversity, equity, and inclusion.
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Keywords: Bedrock Management Services, Middletown , Executive Director, Executive , Dayton, Ohio