Vice President of Member Success

Company: VirtualVocations
Location: Indianapolis
Posted on: February 4, 2025

Job Description:

A company is looking for a VP, Member Success to lead and scale its care-delivery organization in healthcare.

Key Responsibilities

Oversee a large-scale, remote team of 300+ leaders and coaches to deliver high-quality care
Build and manage a high-performing leadership team while driving performance management processes
Innovate care processes and design pilots to improve member experience and coaching effectiveness

Required Qualifications

10+ years in a progressive leadership role
Experience leading a customer/member focused team
Demonstrated ability to scale organizations while improving quality and retention
Some experience in healthcare is strongly preferred
Experience in a growth-stage organization or similar environment

Keywords: VirtualVocations, Middletown , Vice President of Member Success, Executive , Indianapolis, Ohio

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