Territory Manager - Columbus, OH - Biosense Webster, Inc.
Company: Disability Solutions
Location: Columbus
Posted on: October 14, 2024
Job Description:
Johnson & Johnson is recruiting for Territory Manager for
Biosense Webster, Inc. located in Columbus, OH.\rAt Johnson &
Johnson, we believe health is everything. Our strength in
healthcare innovation empowers us to build a world where complex
diseases are prevented, treated, and cured, where treatments are
smarter and less invasive, and solutions are personal. Through our
expertise in Innovative Medicine and MedTech, we are uniquely
positioned to innovate across the full spectrum of healthcare
solutions today to deliver the breakthroughs of tomorrow, and
profoundly impact health for humanity. Learn more at
https://www.jnj.com/.\rFor more than 130 years, diversity, equity &
inclusion (DEI) has been a part of our cultural fabric at Johnson &
Johnson and woven into how we do business every day. Rooted in Our
Credo, the values of DEI fuel our pursuit to create a healthier,
more equitable world. Our diverse workforce and culture of
belonging accelerate innovation to solve the world's most pressing
healthcare challenges.\rWe know that the success of our business -
and our ability to deliver meaningful solutions - depends on how
well we understand and meet the diverse needs of the communities we
serve. Which is why we foster a culture of inclusion and belonging
where all perspectives, abilities and experiences are valued and
our people can reach their potential.\rAt Johnson & Johnson, we all
belong.\rThe Territory Manager (TM) is accountable to achieve the
sales goals in the assigned territory by delivering market share
and market share growth, as well as other key metrics. The TM is
responsible to build and maintain mutually beneficial relationships
with physicians, hospital, EP laboratory staff, and key opinion
leaders in order to grow and develop business. The TM indirectly
leads a team (pod) including Clinical Account Specialists (CAS's)
and partners with Field Service Engineers (FSE's) to ensure
alignment and coordination in meeting business objectives. The TM
is responsible to manage all aspects of the customer group, which
may include members of large hospital systems/IDNs, teaching, city
and community hospitals. The TM influences clinical and
non-clinical stakeholders within assigned account base to support
the use of all BWI products. The TM approaches each customer from a
total account management perspective, by leveraging resources
appropriately, collaborating with internal and external partners,
including stakeholders such as HCPs, Administrators, C-Suite,
Quality, Case Management, and other emerging influencers.\rDUTIES &
RESPONSIBILITIESUnder (e.g. limited supervision, general direction,
etc.) and in accordance with all applicable federal, state and
local laws/regulations and Corporate Johnson & Johnson, procedures
and guidelines, this position:\r
- \r
- Applies business analytics to recognize opportunities,
strengths, trends, and to monitor the effectiveness of the business
plan. Adjusts the plan to minimize the impact of competition and
maximize sales opportunities.
- Owns all customer relationships by serving as the direct line
of contact to all customers, stakeholders and influencers.
- Provide expert clinical product and technical assistance and
training to physicians and EP Lab
- Staff on the effective use of BWI's catheter products and
systems (e.g., The CARTO-- System and appropriate software modules
including CARTOMERGE---, CARTOSOUND --- and the Stockert RF
generator) during case procedures within an assigned geography, and
in a manner that leads to meeting and exceeding business
goals.
- Educate customers on all BWI products to optimize effective
usage by providing technical and clinical information and
in-service trainings. Shares best practices to increase value for
customers.
- Provides current BWI products' instructions for use (IFU), best
practices and technical troubleshooting, as well as relevant
scientific clinical literature and new product information.
- Prioritizes time and maximize resources to drive sales
growth.
- Applies account management techniques, such as segmentation,
research, relationship building, and superior resource management
skills throughout assigned territory, to increase market share for
all BWI products
- Travels independently to and conduct calls with a variety of
key stakeholders to enhance product usage by achieving optimal
product availability and case support.
- Gains influencer support for the use of all company products
while gaining access to, and developing long-term relationships
with, additional key stakeholders.
- Advances awareness and business opportunities for BWI
throughout the EP marketplace through the execution of national,
regional, and local promotional campaigns.
- Effectively cultivates and leverages relationships with
stakeholders. Manages business and facilitates case support to
ensure customer needs are met.
- Acts as a business and technical resource for hospital staff
members by providing product expertise and clinical knowledge as
necessary.
- Partners with doctors and EP lab administrators to set up
equipment evaluations and facilitate solutions to issues in a
timely manner.
- Performs pricing analysis for hospitals and hospital systems in
order to produce mutually beneficial contracts for BWI and
hospitals.
- Indirectly leads a pod of CAS's by coordinating strategic
efforts in order to drive product utilization throughout the
assigned territory. Maintains regular communication with pod
members to ensure alignment and consistency in providing optimal
customer service, while maximizing the pod members' time and
efforts.
- Oversees the appropriate use of, and customer interaction, of
per diem clinical support
- Serves as a source of information and support to pod members
and internal partners in identifying trends, understanding
competitive conditions and sharing knowledge of best practices
within the marketplace.
- Leverages J&J business partners within customer accounts
and overlapping geographies to maximize the use of resources and
increase business outcomes.
- Maintains open lines of communication with FSE's in order to
ensure prompt repairs and ongoing maintenance for all systems
within the assigned territory.
- Responsible for communicating business related issues or
opportunities to next management level.
- Partners with the CAS's and FSE's to identify and resolve case
issues and provide support to engender customer group loyalty and
increase business outcomes.
- Adheres to all Company guidelines related to Health, Safety and
Environmental practices. Ensures that all resources needed to meet
Company guidelines are available and in good condition.
- Proactively ensures personal, pod and Company compliance with
all Federal, State, local and Company regulations, policies, and
procedures.
- Provides mentoring for new sales staff members as
assigned.
- Organizes and completes administrative responsibilities
efficiently, including timely completion of compliance training,
submission of expense reports, samples reporting and other requests
and assignments. Meets Company quality standards and established
deadlines.
- Maintain company vehicle safety protocols (Safe Fleet) in
accordance with all company guidelines.
- Stays current in emerging technology and techniques and all
aspects of company new product launches and competitive
entries.
- Facilitates customer adoption of new products, technologies and
techniques.
- Responsible for communicating business related issues or
opportunities to next management level
- Responsible for ensuring subordinates follow all Company
guidelines related to Health, Safety and Environmental practices
and that all resources needed to do so are available and in good
condition
- Responsible for ensuring personal and Company compliance with
all Federal, State, local and Company regulations, policies, and
procedures
- Own business planning
- Facilitate G&O development/alignment for pod members
- Own relationship with stakeholders in aligned accounts
- Influence territory culture
- Mentor/coach others
- Performs other duties assigned as needed\r\r
Keywords: Disability Solutions, Middletown , Territory Manager - Columbus, OH - Biosense Webster, Inc., Executive , Columbus, Ohio
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