Senior Manager, Business Partnering (Onsite - Columbus, OH)

Company: Disability Solutions
Location: Columbus
Posted on: October 5, 2024

Job Description:

Description & Requirements Senior Manager, Business Partnering WHO WE ARE Lululemon is a yoga inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.ABOUT THIS TEAM The People & Culture Business Partner team is responsible for providing strategic support to the organization for all people related matters, ranging from organizational development, performance management, employee relations, to team and leadership development. In partnership with the People and Culture Centers of Excellence, they work closely with Site Directors, General Managers, and other people leaders to accomplish business objectives through the application of thoughtful, intentional, and innovative people support.The Senior Manager, Business Partnering is the lead on-site Human Resources partner of a 24/7 fulfillment center. They are the primary HR business partner to the Director of DC Operations of a large facility or multi-site DC Campus inclusive of Senior Operations Managers and General Managers where market relevant. This role leads a team of salaried HR professionals ranging from Coordinators to Senior Advisors who collectively provide support and guidance to a fluctuating workforce of up to 3,000 workers in peak season. The Senior Manager, Business Partnering reports into the Director, Business Partnering for the Global Fulfillment portfolio. A DAY IN THE LIFE - Business Partnering

• Design and ensures the implementation and success of a holistic global people and culture strategy that supports rapid growth and delivers on key people KPI's including retention, engagement and compliance.
• Lead, coach, develop and guide a team of salaried HR professionals
• Navigate the complexity of identifying staffing and recruiting needs in partnership with Talent Acquisition, Labor Planning and Operations, executing best practicing and optimizing productivity.
• Demonstrates leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment, succession planning and employee engagement.
• Ensures the local People and Culture team is providing effective and timely support and counsel to employee inquiries on various P&C related topics including assisting to interpret defined People and Culture policies and procedures.
• Coach, develop and empower our senior leadership to contribute excellence to the business with a drive for simplified and standardized service and program excellence.
• Providing elevated expert consultation regarding employee relations matters including the resolution of conflict, under-performance, misconduct, complaints and investigations.
• Lead and partner on initiatives and projects that impact the employee experience within the Global Fulfillment network.
• Support in identifying opportunities for key North America distribution center programs which include peak season readiness and employee engagement.
• Support through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
• Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
• Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed.
• Lead and ensure compliance to employment laws all termination notices and related documentation around termination of employment.
• In partnership with benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
• Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement.
• Leverage data, analytics, benchmarking, and industry knowledge to inform and enhance business recommendations. Apply strong analytical skills and attention to detail to understand complex problems and root causes, leveraging quantitative and qualitative data to develop insights, guide decisions, and formulate solutions.
• Creates and implements innovative solutions and action plans for employee engagement and organizational health.
• Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
• Support with delivery of annual people programs including Talking Talent, bi-annual compensation review, promotion exercises and bonus programs.
• In partnership with People and Culture COE Teams ensures People and Culture related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws.
• Functions as a thought partner, coach and mentor to ensure the seamless integration of strategies and solutions, in collaboration with Centers of Excellence (COEs) and Shared Services while staying close to compliance of local states/province/country laws.
• As required in partnership with P&C Employee Relations Team, lead and conduct investigations regarding violations of our company's standards of conduct.
• Responsible for all aspects of the employee life cycle for direct reports including hiring, onboarding, training, performance management, rewards and recognition, offboarding, etc.
• Manage and oversee all aspects of people's experience for a DC facility or campus
• In partnership with People and Culture Centers of Excellence, facilitate training to the business for People and Culture programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required.
• I nteracts with a wide variety of stakeholders across many functions up to the SVP level. QUALIFICATIONS
  • A minimum of 8+ years progressive generalist, Business Partner, or similar relatable experience.
  • 5+ years of experience leading or partnering to drive strategic people initiatives.
  • 5+ years of experience leading a team, including coaching, development, performance management, and engagement.
  • Deep understanding of the labor laws relevant to the market and ability to apply to a variety of situations.
  • Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business.
  • Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees.
  • Conceptual thinker with fantastic organizational and conflict management skills.
  • Proven ability to design and implement creative processes and solutions, including change management, talent development and related areas.
  • Experience coaching and developing team capabilities.
  • Negotiation and problem-solving skills with the ability to multitask.
  • Ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.
  • Decision-making skills with a deep understanding of employee relations, people management and training.
  • Personal responsibility to see issues through to resolution and meticulous attention to detail.
  • Ability to work from the Distribution Center. Will have the ability to work remote from time to time.
  • Ability to travel between US and Canada as applicable.
  • Will have a team of HR professionals onsite to support, however, business needs may require time spent supporting night and weekend shift team if issues requiring HR support arise.
  • Experience supporting both exempt and non-exempt employees as well as interacting with a temporary agency workforce in an HR capacity a plus.
  • Experience working in any aspect of supply chain a plus.
  • Demonstrated ability to communicate effectively with the business both written and verbally.
  • Must be able to operate with autonomy and discretion with a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement.
  • Multi-lingual a plus. MUST HAVES
    • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
    • Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
    • Communicates with honesty and kindness and creates the space for others to do the same.
    • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
    • Fosters connection by putting people first and building trusting relationships.
    • Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously. COMPENSATION AND BENEFITS PACKAGE lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100-$176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
      • Extended health and dental benefits, and mental health plans
      • Paid time off
      • Savings and retirement plan matching
      • Generous employee discount
      • Fitness & yoga classes
      • Parenthood top-up
      • Extensive catalog of development course offerings
      • People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. WORKPLACE ARRANGEMENT This role is classified as In-Person under our SSC Workplace Policy: In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

Keywords: Disability Solutions, Middletown , Senior Manager, Business Partnering (Onsite - Columbus, OH), Executive , Columbus, Ohio