Fire Service Technician
Company: Johnson Controls
Location: West Chester
Posted on: October 5, 2024
Job Description:
Unleash your potential with the Johnson Controls team! As a
global leader in smart, healthy and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places and the planet. Join our winning team and pave the
way for a bright future. With our extensive reach across various
industries worldwide, our teams are uniquely positioned to support
and empower you. You will have the opportunity to develop yourself
through meaningful work projects and learning opportunities. We
strive to provide our employees with an experience, focused on
supporting their physical, financial, and emotional wellbeing.Join
the Johnson Controls family and thrive in a culture that values
your voice and ideas.Your next incredible opportunity is just a few
clicks away!Here's what we have to offer
- Competitive pay.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including 401K, medical,
dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities,
supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- Company vehicle, tools, and equipment provided to complete all
jobs.
- Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot). What
you will do:
- Receive service calls from the Service Resource Center,
including a brief description of equipment/system
malfunctions.
- Responsible for contacting customer representatives and
ascertaining equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic
fire alarm systems and other related building system products at
customer sites.
- Follow prescribed troubleshooting procedures and refer to
technical manuals, part manuals, change notices and bulletins,
modification notices, etc. to repair equipment.
- Service, troubleshoot, and install many different
manufacturers' Fire & Life Safety systems including
SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals,
specifications software/systems, programs, schematics, and
operational product manuals.
- Exhibit excellent customer service skills by consistently
communicating with the district staff and customers to ensure
customer satisfaction.
- Complete Service Acknowledgements with proper coding through
communication devices, such as smartphones and laptop
computers.
- Obtain customer signature upon completing service call
assignment.
- Participate in a scheduled On-call rotation. Help to train or
mentor others on the service team.
- Perform other duties as assigned.What we look for:Required
- 2+ years of documented experience in low voltage electrical
systems, including Fire/Life Safety systems, Access Control, Nurse
Call, and Paging systems.
- Experience in reading and interpreting blueprints, submittals,
and operational/product manuals. Knowledge of test equipment,
multi-meter, digital analyzer, and commissioning devices.
- High School Diploma or equivalent
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and
moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such
as climbing ladders, scaffolding and high lift equipment up to 40
feet, working within ducts, crawl spaces, above ceilings, etc
- Ability to work flexible hours including weekends to meet
customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer
needs.
- Ability to adhere to, implement, and always follow safety
guidelines and procedures
- Strong organizational skills, positive attitude, and ability to
learn quickly.
- Possess a valid driver's license and driving record that meets
company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses that are required by National, State and
Local codes.
- Completion of SimplexGrinnell 4120 Network training within 12
months.Preferred
- NICET Level II certificationJCI employees are valued members of
the Johnson Controls family. They are dedicated, skilled, and
passionate individuals who contribute to the success and growth of
our company. We prioritize creating a positive and inclusive work
environment that fosters collaboration, innovation, and personal
development. Our employees are encouraged to voice their ideas and
opinions, knowing that they will be heard and valued. We believe in
investing in our employees' well-being, providing competitive
salaries, comprehensive benefits packages, and opportunities for
career advancement. With a strong emphasis on safety and a
commitment to sustainability, JCI employees play a crucial role in
shaping a smarter, healthier, and more sustainable future for
buildings and communities worldwide.
Keywords: Johnson Controls, Middletown , Fire Service Technician, Engineering , West Chester, Ohio
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