Service Technician and Relief
Company: American Water
Location: Muncie
Posted on: October 2, 2024
Job Description:
Requisition ID: 106961
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water
employee, you will be offered a competitive salary and health
benefits package, along with opportunities to develop, grow, and
evolve your career. Our benefits packages focus on key areas such
as health & wellness, emotional & well-being, and savings for
current & future goals.
We are Beautifully Different . We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we
embrace different ideas, viewpoints, experiences, and backgrounds.
American Water is the best choice for your next role! Click here
for more information on our inclusion, diversity, and equity
journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and
wastewater utility company in the United States. With a history
dating back to 1886, We Keep Life Flowing - by providing safe,
clean, reliable and affordable drinking water and wastewater
services to more than 14 million people across 14 regulated
jurisdictions and 18 military installations. American Water's 6,500
talented professionals leverage their significant expertise and the
company's national size and scale to achieve excellent outcomes for
the benefit of customers, employees, investors and other
stakeholders.
As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the
next 10 years. The company has a long-standing history of executing
its core operations, aligned with sustainable best practices,
through its commitments to safety, affordability, customer service,
protecting the environment, an inclusive workforce and
strengthening communities.
American Water has been recognized on the 2023 Bloomberg
Gender-Equality Index for the fifth consecutive year, ranked 18th
on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned
the U.S. Department of Homeland Security SAFETY Act designation and
U.S. Environmental Protection Agency's WaterSense - Excellence
Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on
LinkedIn , Facebook , Twitter and Instagram .
Primary Role
Responsible for meter installation, locating water lines, obtaining
meter readings and turning water on and off at a customer site.
Key Accountabilities
- Occasionally installs meters and change outs which include the
following:
- Drives van with automatic transmission to the location of the
meter.
- Constant gripping of the wheel, neck rotation and slight
flexion.
- Seated task with vibration noted. Walks to location of
meter.
- May be on uneven or slipper surfaces, can be on gravel, mud,
ice, snow or concrete.
- Meters can be located in a pit on the ground.
- Uses a tool to turn the nut, lifts the cover (11#) from ground
level and then reaches into the pit.
- Uses a wrench to remove or install meter.
- This task requires trunk and neck flexion, gripping of the
tool, wrist and forearm deviation, forward reaching, kneeling
and/or squatting.
- May lie on stomach on the ground and reach into the pit using
the wrench.
- Residential meters weigh 5# however 2" or larger meters are up
to 65#.
- May have to go up/down stairs, climb a ladder, crawl in a crawl
space, reach overhead, side bend and assume awkward positions when
running the wires for the meter. Uses drill (less than 5#) to drill
hole in wall for wires.
- Carries hand tools in bucket when climbing ladder (up to 20#).
May use spud bar (17#) to chip ice or asphalt form the meter
pit.
- Gripping with both hands, elbow flexion and extension, striking
force into asphalt or ice, shoulder flexion and neck flexion
required to this task.
- Variable amount of force required depending upon the
surface.
- May have to hand shovel dirt from around the meter cover
location.
- Can use backhoe if it is excessively deep.
- May have to go down into confined spaces.
- May have to lift manhole covers up to 100# from ground to waist
level on an infrequent basis (not a daily task).
- Two persons perform this task.
- Tools used are shovel, ladder, spud bar, wrenches, hammer,
sledge hammer, drill. computer.
- Occasionally on a daily basis locates water lines which include
the following:
- Drives van with automatic transmission to location of the water
lines.
- Constant griping of the wheel, neck rotation, and slight
flexion.
- Seated task with vibration noted. Finds and marks locations of
the water lines.
- Finds meter tile and removes meter lid with meter key, hooks
locating cables to the service (may require shoveling to remove
dirt or debris from top of meter tile, may require hammer and/or
small pry bar to loosen stuck lid.
- Depending on size of meter, lids range weights range from 10 to
65#'s. Uses map to locate the area and then pulls card from file in
the van.
- Picks up locate instrument (4#) which is a magnetic locator to
find the pipes.
- Neck flexion, sweeping motion with arm and gripping of tool.
Puts flag (negligible weight) in location or spray paints
mark.
- Neck flexion, lift/carry less then 1#.
- Using probing rod which is pushed into the ground in an effort
to locate the water main by hitting the main with the probe.
- Uses locate instrument (4#'s) which is a magnetic located to
find water mains and pipe.
- Neck flexion, sweeping motion with arm while gripping the
tool.
- Tools used: Metrotech, flag, meter, card file, map,
computer
Key Accountabilities Continued
- Frequently turns water on/off which include the following:
- Drives van with automatic transmission to the location of the
meter.
- Constant gripping of the wheel, neck rotation and slight
flexion.
- Seated task with vibration noted. Walks to location of
meter.
- Meters can be located on the side of buildings and most are
located near ground level.
- Meters can be located in a pit on the ground.
- Task requires trunk flexion, neck flexion using tool to turn
the nut and remove meter cover (grip and wrist deviation), and
using shut off key (up to 30#) to turn 1/4 turn.
- This requires reaching from chest to waist height, shoulder
flexion and abduction/adduction, elbow flexion and extension and
heavy grasping.
- Replaces cover and tightens nut. May use spud bar (17#) to chip
ice or asphalt form the meter pit.
- Gripping with both hands, elbow flexion and extension, striking
force into asphalt or ice, shoulder flexion and neck flexion
required to this task
- May have to go down into confined spaces. May have to climb
stairs or a ladder.
- May have to lift manhole covers up to 100# from ground to waist
level on an infrequent are ladder, spud bar, shut off key,
wrenches, computer. basis (not a daily task).
- Two persons perform this task.
- Tools used
- Occasionally performs computer work which includes the
following:
- Uses laptop in van to record each stop.
- Trunk rotation, neck flexion and input via computer keyboard
for short periods.
- May run reports in the morning at the office Seated task using
computer keyboard and mouse.
- Tools used are laptop and desktop computer.
- As needed, cleans truck which include the following:
- Removes all tools from the back of the truck.
- Lifts up to 30# from waist height and carrying a short
distance, trunk flexion and forward reaching.
- Cleans mud from inside of vehicle, forward reaching, grasping,
elbow flexion and extension, trunk flexion, side bending.
- Tools used are cleaning supplies.
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water... We Keep Life Flowing ---
American Water is firmly committed to Equal Employment Opportunity
(EEO) and prohibits employment discrimination for employees and
applicants based on his or her age, race, color, pregnancy, gender,
gender identity, sexual orientation, national origin, religion,
marital status, citizenship, or because they are an individual with
a disability, protected veteran or other status protected by
federal, state, and local laws.
Nearest Major Market: Muncie
Nearest Secondary Market: Anderson
Keywords: American Water, Middletown , Service Technician and Relief, Engineering , Muncie, Ohio
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